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Executive - International Sales

Silani Oud by Pintanna, High Level Road, Nugegoda, LK

Job Type

Full Time

Branch

Nugegoda

Job Responsibilities

We are seeking a dynamic and results-oriented individual to join our team as the Executive - International Sales for Pintanna Oud.

Position: Executive - International Sales
Job Type: Full-time
Location: High Level Rd, Nugegoda

01. Customer Service: Greet and assist walk-in customers in a professional and courteous manner, providing personalized assistance throughout their shopping experience.
02. Client Relationship Management: Build and nurture relationships with clients, offering personalized service and tailored recommendations to meet their needs and preferences.
03. Product Knowledge: Demonstrate in-depth knowledge of our luxury items, highlighting features and benefits to customers and assisting them in making informed purchasing decisions.
04. Sales Targets: Meet and exceed sales targets by actively promoting products, implementing upselling and cross-selling techniques, and maximizing revenue opportunities.
05. Transaction Processing: Process transactions accurately and efficiently using our point-of-sale (POS) system, ensuring smooth and seamless checkout experiences for customers.
06. Store Maintenance: Maintain a tidy and organized store environment, including merchandising displays and replenishing stock as needed to enhance the shopping atmosphere.
07. Team Collaboration: Collaborate with team members to achieve store goals and objectives, contributing to a positive and supportive work environment.
08. Customer Inquiry Handling: Address customer inquiries, feedback, and concerns promptly and professionally, striving to resolve issues to the satisfaction of the customer and the company.
09. Compliance: Adhere to company policies and procedures, including security and loss prevention measures, to safeguard company assets and ensure a safe shopping environment for customers.

Requirements

  • Minimum One Year Experience: Previous experience in sales or marketing industry is required, preferably in a luxury retail environment.

  • Pleasant Personality: Possess a pleasant demeanor, good PR skills, and excellent telephone etiquette to effectively engage with customers and colleagues.

  • Team Player: Ability to work collaboratively within a team environment and independently to complete tasks on time, contributing to the overall success of the sales team.

  • Communication Skills: Strong communication skills, both verbal and written, to deliver exceptional customer service and effectively convey product information.

  • Arabic Proficiency (Added Benefit): Proficiency in Arabic is considered an added benefit, particularly for engaging with international clients.

About Us

We specialize in cultivating and exporting one of the most commercially valued trees in the world known as Agarwood. Become a part of our efforts to utilize this treasure by investing in Agarwood. A prosperous future for you, a greener future for Sri Lanka!

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